Resolved -
All impacted payments have now been reviewed and processed. If you have any questions or need further assistance, please don't hesitate to contact us in support@devengo.com
Oct 29, 21:49 CET
Monitoring -
The incident has been resolved. Payments are now processing normally. Delayed payments are being processed. A few payments from the beginning of the incident require manual review. We will be working on them and inform shortly.
Oct 29, 14:36 CET
Investigating -
We have identified an issue within the banking infrastructure that is currently impacting payments. We are placing the current payments on delay. Our partner is investigating. We will be providing regular updates.
Oct 29, 14:16 CET
Resolved -
The incident has been resolved. Payments are now processing normally. Delayed payments have been successfully processed. A few payments from the beginning of the incident require manual review due to a block by our provider’s TMS and should be processed by tomorrow at the latest.
For further clarifications, please don’t hesitate to contact support@devengo.com
Oct 23, 19:37 CEST
Investigating -
We have identified an issue within the banking infrastructure that is currently impacting payments. We are placing the current payments on delay. Our partner is investigating. We will be providing regular updates.
Oct 23, 19:13 CEST
