Devengo Status

Jun 11, 2025

Bank Offline BBVAESMMXXX - Infrastructure Issue

Resolved - BBVA is finally processing payments again. All pending payments have been processed.
Jun 11, 06:38 CEST

Update - BBVA is still offline. All payments to the BIC BBVAESMMXXX are being queued. Once the problem is solved all payments will be pushed through.
Jun 11, 05:24 CEST

Identified - The SCT-INST infrastructure of banks with BIC= BBVAESMMXXX\ is currently offline.
At the moment payments to this BIC are being delayed and will be retried later.
Jun 11, 03:51 CEST

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

Scheduled Maintenance in Banking Infrastructure - SEPA payments will be delayed

Completed - Due to the last incident, our partner has delayed this maintenance. A new date is still TBA but this is not happening this weekend.
Jun 7, 10:01 CEST

Scheduled - There is a scheduled IT maintenance in one of our banking providers planned for the 7th of June from 9:55 am UTC to 10:45 am UTC (50 min).

Due to the maintenance all payments will not be processed immediately. Payments during this time window will be queued and will resume processing after the maintenance is over.
Jun 4, 09:30 CEST

SCT-Inst delays - Banking Infrastructure Issue

Resolved - Payments are flowing again. Delayed payments are being processed as we speak.
Jun 7, 09:11 CEST

Investigating - We have identified an issue within our banking infrastructure that is causing delays in the execution of SEPA transfers.

As a result, we are temporarily placing some payments in a delayed status until the issue is resolved.

We are working diligently with the banking network to get the issue fixed as soon as possible.
Jun 7, 08:55 CEST

General issue with spanish banks

Resolved - All delayed payments have been processed. Everything is working as expected.
Jun 7, 00:46 CEST

Monitoring - Iberpay has reported they have solved the issue. We have resumed operations and payments are being processed again.

All delayed payments are being processed as we speak.
Jun 7, 00:31 CEST

Identified - Iberpay, the Spanish ACH system, has reported an issue causing most transactions involving a Spanish bank—either as the origin or destination—to fail.

We have put the system in delay mode until this is resolved.

Some of the transactions linked to Spanish banks from the beginning of the issue (around 23:30 CEST)have been processed as traditional wire transfers and they will arrive on Monday. We are very sorry for the inconvenience this will cause you and your customers.
Jun 7, 00:11 CEST

Jun 6, 2025

Bank Offline OPENESMMXXX - Open Bank - Banking Infrastructure Issue

Resolved - Open Bank is now back online. All delayed payments sent that where in delayed have been processed.
Jun 6, 07:14 CEST

Investigating - Investigating
The SCT-INST infrastructure of banks with BIC= OPENESMMXXX is again offline.
At the moment payments to this BIC are being delayed and will be retried later.
Jun 5, 20:43 CEST

Jun 5, 2025

Bank Offline OPENESMMXXX - Open Bank - Banking Infrastructure Issue

Resolved - Open Bank is now back online. All delayed payments sent that where in delayed have been processed.
Jun 5, 11:49 CEST

Investigating - The SCT-INST infrastructure of banks with BIC= OPENESMMXXX is currently offline.
At the moment payments to this BIC are being delayed and will be retried later.
Jun 5, 10:42 CEST

Jun 4, 2025

SCT-Inst delays - Banking Infrastructure Issue

Resolved - A fix has been implemented, and we are actively monitoring the situation. Delayed payments are currently being processed; however, it will take some time for all of them to be completed. We apologize for any inconvenience this may have caused and appreciate your patience.
Jun 4, 23:37 CEST

Update - We regret to inform you that the situation has not improved. As a result, we’ve made the decision to move all payments to delayed status until the issue is resolved on our provider’s side.

We fully understand the seriousness of the matter and are actively following up with the provider to ensure it is addressed as soon as possible. We sincerely apologize for the inconvenience.
Jun 4, 19:10 CEST

Identified - Our provider has identified the issue affecting some payments. The fix is being implemented.
Jun 4, 17:39 CEST

Update - Our partner is continuing to investigate the matter. We are actively collaborating with our banking partners to resolve the issue as a top priority. We sincerely apologise for any inconvenience this may have caused.
Jun 4, 16:47 CEST

Investigating - We have identified an issue within our banking infrastructure that is causing delays in the execution of SEPA transfers.

As a result, we are temporarily placing some payments in a delayed status until the issue is resolved.

We are working diligently with the banking network to get the issue fixed as soon as possible.
Jun 4, 15:42 CEST

Jun 3, 2025

No incidents reported.

Jun 2, 2025

SCT-Inst delays - Banking Infrastructure Issue

Resolved - The issue appears to be resolved.
Delayed payments have already been processed.
We are actively monitoring the situation to ensure continued stability.
Jun 2, 07:35 CEST

Investigating - We have detected an issue with our banking infrastructure that is making SEPA transfers to take longer than usual to be executed.

As a result of these execution times, there is an abnormally long queue to process payments so customers should expect delays.

We are working diligently with the banking network to get the issue fixed as soon as possible.
Jun 2, 07:17 CEST

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.

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