All Systems Operational
Payments API ? Operational
90 days ago
100.0 % uptime
Today
Banking network ? Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Workers ? Operational
90 days ago
100.0 % uptime
Today
Control Panel ? Operational
90 days ago
100.0 % uptime
Today
Heroku Operational
Twilio SMS, Europe Operational
Twilio REST API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Resolved - Unicaja is back online.
Delayed payments have been processed.

Nov 11, 11:23 CET
Investigating - The SCT-INST infrastructure of banks with BIC= UCJAES2MXXX is currently offline.
At the moment payments to this BIC are being delayed and will be retried later.

Banks under this BIC are:

Caja España de Inversiones, Salamanca y Soria, Caja de Ahorros y Monte de Piedad
Banco Castilla-La Mancha
Unicaja Banco, S.A.
Caja Ahorros Provincial de Toledo
Caja Provincial de Ahorros de Jaén
Monte de Piedad y Caja de Ahorros de Ronda
Caja de Ahorros Provincial de Málaga
Caja de Ahorros de Castilla-La Mancha
Liberbank, S.A.
Caja de Ahorros y M.P. de Extremadura
Caja de Ahorros de Santander y Cantabria
Caja de Ahorros de Salamanca y Soria
EspañaDuero - Banco de Caja España de Inversiones, Salamanca y Soria, S.A.
Crédit Lyonnais España

Nov 11, 09:22 CET
Nov 10, 2024
Completed - The scheduled maintenance has been completed.
Nov 10, 05:15 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 01:15 CET
Update - We will be undergoing scheduled maintenance during this time.
Nov 4, 11:53 CET
Scheduled - There is a scheduled IT maintenance in our banking provider planned for the 10th of November from 0:15am UTC to 04:15 am UTC (4 hours).

Due to the maintenance all payments will not be processed immediately. Payments during this time window will be queued and will resume processing after the maintenance is over.

Nov 4, 11:48 CET
Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Resolved - This incident has been resolved.
Nov 7, 15:18 CET
Update - Issue has been now solved.
- New payments are being processed.
- The payments we have enqueued are being processed at the moment, it can take some minutes till they are all processed.
- The first set of payments of the issue are being reviewed and will be processed shortly.

Nov 7, 15:18 CET
Investigating - There is an issue with banking infrastructure generating many payments getting stalled. We have put payment processor on hold and all payments are being delayed. PSP is investigating.
Nov 7, 13:45 CET