There is a scheduled IT maintenance in our banking provider planned from 22 nov. 2025 4:00 AM UTC to 22 nov. 2025 4:30 AM UTC, with a total duration of 30 minutes.
Due to the scheduled maintenance, outgoing payments initiated during this period will be queued and processed once maintenance has concluded.
If you require any further clarifications in relation to this issue, please do not hesitate to contact us in support@devengo.com Posted on
Nov 11, 2025 - 13:59 CET
Resolved -
All impacted payments have now been reviewed and processed. If you have any questions or need further assistance, please don't hesitate to contact us in support@devengo.com
Nov 17, 11:19 CET
Monitoring -
Issue is resolved.
The incident was caused by a temporary backlog of payments that took longer than expected to be processed by our payment providers.
All payments in status processing have now been processed.
Delayed payments are currently being processed.
Nov 17, 10:08 CET
Investigating -
We have identified an issue within the banking infrastructure that is currently impacting payments. We are placing the current payments on delay. Our partner is investigating. We will be providing regular updates.
Nov 17, 09:31 CET
Resolved -
Our payment provider experienced a brief communication outage that prevented us from establishing a connection with them. The issue is now over. Payments are processing normally, and all previously queued transactions have been successfully completed.
If you need any further clarification, please do not hesitate to contact us at support@devengo.com
Nov 17, 08:51 CET
Investigating -
Payments sent from accounts issued by Devengo's BIC are being held while we investigate a network connectivity issue.
Nov 17, 07:43 CET