SCT-Inst delays - Banking Infrastructure Issue
Monitoring - Our provider has solved the issue and payments are being confirmed. Current payments are being processed. Delayed payments of IE clients are being processed now.
Jun 22, 2025 - 18:25 CEST
Update - Issue is now affecting to clients that have IE or NL IBANs. Payments from clients with ES IBANs are processing normally and all their payments that where in status delay have been processed.
Jun 22, 2025 - 17:56 CEST
Update - The issue persists. Our partner is currently investigating the matter.
Jun 22, 2025 - 15:17 CEST
Investigating - We have identified an incident affecting the banking infrastructure, which is impacting a high percentage of outgoing payments. As a result, we are temporarily placing payments in a delayed status until the issue is resolved.
The issue has been escalated to the relevant parties. We will keep you updated.
Jun 22, 2025 - 14:03 CEST
Uptime over the past 90 days. View historical uptime.
Payments API ? Operational
90 days ago
100.0 % uptime
Today
Banking network ? Degraded Performance
90 days ago
99.99 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Workers ? Operational
90 days ago
100.0 % uptime
Today
Control Panel ? Operational
90 days ago
100.0 % uptime
Today
Heroku Operational
Twilio SMS, Europe Operational
Twilio REST API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 24, 2025

No incidents reported today.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

Unresolved incident: SCT-Inst delays - Banking Infrastructure Issue.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
SCT-Inst delays - Banking Infrastructure Issue
Resolved - Delayed payments have now been processed and new payments are being processed as expected.
If you need any further clarification, do not hesitate to contact us at support@devengo.com
Jun 18, 10:33 CEST
Monitoring - La red española de servicios de pago vuelve a funcionar con normalidad.

Los pagos que estamos recibiendo actualmente se están procesando.

Los pagos en delayed serán procesados en los próximos minutos.
Jun 18, 09:48 CEST
Investigating - An incident has been detected in the Spanish instant payment infrastructure, currently affecting instant payments.
As a result, we are temporarily placing payments in a delayed status until the issue is resolved.
We will have additional information in the next our.
Jun 18, 09:18 CEST
Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025
Bank Offline BSCHESMMXXX - Banco Santander Infrastructure Issue
Resolved - Banco Santander is processing payments again. We have also processed all delayed payments.

Unfortunately, some of the payments at the beginning of the incident have been processes as ordinary payments and will be credited on monday.
Jun 15, 08:04 CEST
Update - We have been informed that Banco Santander will be online until tomorrow 15th 8:00 CEST due to maintenance works.

All payments sent to Banco Santander will be enqueued until them. We will process the payments automatically once they resume operations.
Jun 14, 22:30 CEST
Update - We are continuing to work on a fix for this issue.
Jun 14, 22:10 CEST
Identified - The SCT-INST infrastructure of banks with BIC= BSCHESMMXXX is currently offline.
At the moment payments to this BIC are being delayed and will be retried later.
Jun 14, 22:10 CEST
Jun 14, 2025
Jun 13, 2025
SCT-Inst delays - Banking Infrastructure Issue
Resolved - The issue has been solved. New payments are being processed right now and we’re starting to process the queue.
We’ll keep you updated, but if you have any questions, feel free to contact us at support@devengo.com.
Jun 13, 10:22 CEST
Update - Issue is still ongoing we expect to have an update in the next hour.
Jun 13, 09:30 CEST
Update - Bank of Lithuania has confirmed that the issue still affecting IBANS from ES and FR, will not be solved until tomorrow.
We are sorry for the impact this is causing.
Jun 12, 19:45 CEST
Update - The BOL (Bank Of Lithuania) has still not resolved the issue. At this point, we don’t expect it to be resolved until tomorrow.
Take into consideration incoming payments are also being affected.
We’ll keep monitoring the situation closely and will let you know right away if it’s resolved sooner.
Jun 12, 19:00 CEST
Update - The BOL (Bank Of Lithuania), the channel our provider uses has acknowledge and issue for Spanish and French issue IBANs. Customers having a bank account issued in the Netherlands or Ireland are working as expected.

This has been labeled with P1 priority and their are working actively on it.
Jun 12, 17:01 CEST
Update - Issue persists. PSP is actively working to resolve the issue as a top priority.
We apologize for the inconvenience this is causing to your operations.
Jun 12, 11:56 CEST
Identified - Our Payment Service Provider (PSP) has identified an issue affecting the SEPA service. They are actively working to resolve the matter as quickly as possible.

We apologize for the inconvenience this is causing to your operations.
Jun 12, 10:40 CEST
Investigating - We have identified an issue within our banking infrastructure that is causing delays in the execution of SEPA transfers.

As a result, we are temporarily placing payments in a delayed status until the issue is resolved.

We are working diligently with the banking network to get the issue fixed as soon as possible.
Jun 12, 09:28 CEST
Jun 12, 2025
Jun 11, 2025
Bank Offline BBVAESMMXXX - Infrastructure Issue
Resolved - BBVA is finally processing payments again. All pending payments have been processed.
Jun 11, 06:38 CEST
Update - BBVA is still offline. All payments to the BIC BBVAESMMXXX are being queued. Once the problem is solved all payments will be pushed through.
Jun 11, 05:24 CEST
Identified - The SCT-INST infrastructure of banks with BIC= BBVAESMMXXX\ is currently offline.
At the moment payments to this BIC are being delayed and will be retried later.
Jun 11, 03:51 CEST
Jun 10, 2025

No incidents reported.

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