Update - We have been notified that EBA Clearing has shared the required instructions with the different intermediary banking entities involved in the infrastructure in order to determine the final status of the transactions that were not fully executed during the incident.
We therefore expect all infrastructure agents to progressively complete the required actions on their side, and we hope to see pending payments updated throughout tomorrow.
May 20, 2026 - 22:17 CEST
We therefore expect all infrastructure agents to progressively complete the required actions on their side, and we hope to see pending payments updated throughout tomorrow.
May 20, 2026 - 22:17 CEST
Update - We are still awaiting further updates regarding the payments that remain in a transient state as a result of the incident. At this stage, there has been no change in the situation, and we continue to follow up with the relevant parties involved, with the maximum priority, to obtain further clarification and resolution timelines.
May 20, 2026 - 18:47 CEST
May 20, 2026 - 18:47 CEST
Update - Payments continue to be processed normally.
We are still awaiting further updates regarding the payments that remain in a transient state due to the incident. Unfortunately, this situation does not depend on us or on our provider directly, and therefore we are currently unable to provide an estimated resolution time.
As this was a broader issue, recovery may take some additional time while all parties involved complete their respective processes. Nevertheless, we remain closely monitoring the situation and expect further progress soon.
We will continue to share updates as soon as more information becomes available.
May 20, 2026 - 13:46 CEST
We are still awaiting further updates regarding the payments that remain in a transient state due to the incident. Unfortunately, this situation does not depend on us or on our provider directly, and therefore we are currently unable to provide an estimated resolution time.
As this was a broader issue, recovery may take some additional time while all parties involved complete their respective processes. Nevertheless, we remain closely monitoring the situation and expect further progress soon.
We will continue to share updates as soon as more information becomes available.
May 20, 2026 - 13:46 CEST
Update - Payments continue to be processed normally, with the exception of some Italian and French institutions, where we are still seeing payments being rejected.
Banca Credito Cooperativo ICRAITRRXXX
Caisse Regionale de Credit Agicole Mutuel AGRIFRPPXXX, AGRIGPGXXXX
For payments that remain in a "processing" state, we are awaiting confirmation regarding their final status. Until we receive this confirmation, we cannot determine whether the funds have been successfully delivered or not. We kindly ask you not to retry payments unless they are explicitly marked as "rejected", in order to avoid potential duplicated payments.
We expect the status of these payments to be progressively updated over the coming hours.
May 20, 2026 - 09:16 CEST
Banca Credito Cooperativo ICRAITRRXXX
Caisse Regionale de Credit Agicole Mutuel AGRIFRPPXXX, AGRIGPGXXXX
For payments that remain in a "processing" state, we are awaiting confirmation regarding their final status. Until we receive this confirmation, we cannot determine whether the funds have been successfully delivered or not. We kindly ask you not to retry payments unless they are explicitly marked as "rejected", in order to avoid potential duplicated payments.
We expect the status of these payments to be progressively updated over the coming hours.
May 20, 2026 - 09:16 CEST
Update - Good morning. We are still seeing some banks rejecting transactions, mainly in France, Italy and Portugal. Apart from this, everything is running normally, although we will continue monitoring until the rejection rate returns to its usual level.
May 20, 2026 - 07:35 CEST
May 20, 2026 - 07:35 CEST
Update - We are seeing that a few banks in several jurisdictions, such as Italy and France, have not yet restored service and payments are being rejected, but in most cases payments are flowing normally.
These rejected payments will need to be resubmitted in order to be processed.
May 20, 2026 - 05:02 CEST
These rejected payments will need to be resubmitted in order to be processed.
May 20, 2026 - 05:02 CEST
Monitoring - EBA Clearing confirms the issue has been resolved. Payments are starting to flow through RT1 network. We are processing our delayed payments and processing new payments as they arrive.
We keep monitoring the situation.
May 20, 2026 - 04:46 CEST
We keep monitoring the situation.
May 20, 2026 - 04:46 CEST
Update - EBA Clearing has completed the scheduled technical maintenance intervention. Traffic with the RT1 gateway is being restored by the different banks and clearing houses. However, the degradation of the outbound transactions service remains in place as a preventive measure, until the proper stability and functioning of the service is confirmed.
May 20, 2026 - 02:15 CEST
May 20, 2026 - 02:15 CEST
Update - EBA Clearing has reported that, despite the recovery efforts already underway, RT1 continues to experience rejections.
They have also scheduled a technical maintenance intervention involving a rollback of the technical release deployed last weekend. The intervention is planned for 00:30 on Wednesday, 20 May, and is expected to last between 90 and 120 minutes.
May 19, 2026 - 20:02 CEST
They have also scheduled a technical maintenance intervention involving a rollback of the technical release deployed last weekend. The intervention is planned for 00:30 on Wednesday, 20 May, and is expected to last between 90 and 120 minutes.
May 19, 2026 - 20:02 CEST
Update - RT1 has still not been restored
As this incident relates to the underlying banking infrastructure, our visibility remains limited and we are unfortunately unable to provide direct resolution timelines, as the remediation process is outside of our control.
We sincerely apologize for the ongoing impact this prolonged incident is having on your operations.
May 19, 2026 - 17:33 CEST
As this incident relates to the underlying banking infrastructure, our visibility remains limited and we are unfortunately unable to provide direct resolution timelines, as the remediation process is outside of our control.
We sincerely apologize for the ongoing impact this prolonged incident is having on your operations.
May 19, 2026 - 17:33 CEST
Update - EBA CLEARING has informed that, as part of the recovery process, connectivity to RT1 is being currently restored, therefore we expect the service to be back soon.
We will keep you updated.
Kind regards,
Elena
May 19, 2026 - 15:36 CEST
We will keep you updated.
Kind regards,
Elena
May 19, 2026 - 15:36 CEST
Identified - EBA Clearing has temporarily closed its RT1 network services whilst it works to restore full functionality.
We will be sharing regular updates.
May 19, 2026 - 15:01 CEST
We will be sharing regular updates.
May 19, 2026 - 15:01 CEST
Update - EBA Clearing is continuing to investigate the ongoing outage affecting its services.
We will continue to provide regular updates.
May 19, 2026 - 12:29 CEST
We will continue to provide regular updates.
May 19, 2026 - 12:29 CEST
Investigating - We have been informed that EBA CLEARING, the operator of one of the European banking infrastructures used for the processing of instant payments, continues to investigate the root cause of the incident affecting SEPA Instant payment processing.
We will continue to provide regular updates.
May 19, 2026 - 11:23 CEST
We will continue to provide regular updates.
May 19, 2026 - 11:23 CEST
Identified - The issue has been identified as affecting one of the global payment processing infrastructure.
We continue to closely monitor the situation with the relevant parties involved.
We will continue to share regular updates.
May 19, 2026 - 10:45 CEST
We continue to closely monitor the situation with the relevant parties involved.
We will continue to share regular updates.
May 19, 2026 - 10:45 CEST
Investigating - Modulr is experiencing issues and some of the payments are being getting stalled.
As a precautionary measure, we have temporarily paused payment processing through Modulr. Payments will be delayed in the meantime.
This issue only affects payments of clients with accounts issued by Modulr.
We will continue to provide regular updates.
May 19, 2026 - 10:16 CEST
As a precautionary measure, we have temporarily paused payment processing through Modulr. Payments will be delayed in the meantime.
This issue only affects payments of clients with accounts issued by Modulr.
We will continue to provide regular updates.
May 19, 2026 - 10:16 CEST
Payments API
Operational
Verification of Payee API
Operational
Account Holders Verification API
Operational
Web Control Panel
Operational
Banking Infrastructure
Operational
Devengo's Payment processor
Operational
Modulr's payment processor
Operational
Banking network
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.