Experiencing Issues with Twilio SMS, Europe

Uptime over the past 90 days. View historical uptime.
Payments API ? Operational
90 days ago
100.0 % uptime
Today
Banking network ? Operational
90 days ago
99.99 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Workers ? Operational
90 days ago
100.0 % uptime
Today
Control Panel ? Operational
90 days ago
100.0 % uptime
Today
Heroku Operational
Twilio SMS, Europe Degraded Performance
Twilio REST API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 7, 2025

No incidents reported today.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
SCT-Inst - Banking Infrastructure Issue
Resolved - This incident has been resolved.
Jul 3, 20:17 CEST
Monitoring - The incident appears to be over, and current payments are now being processed.

We will proceed with releasing the payments that were previously placed on hold.
Jul 3, 14:39 CEST
Investigating - We have identified an issue within the banking infrastructure that is currently impacting payments to Spanish IBANs. The Spanish clearing house has confirmed that an investigation is underway.

We are placing the current payments on delay until the incident has been resolved.

We will be providing regular updates.
Jul 3, 14:20 CEST
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
SCT-inst delays - Banking Infrastructure Issue
Resolved - All payments that were in delayed status have now been successfully processed. Payments affected at the very beginning of the incident have also been now been processed.

We apologise for the disruption.

If you require any further clarification, please don’t hesitate to contact us at support@devengo.com.
Jun 26, 18:15 CEST
Monitoring - Our upstream provider, has confirmed that a recent change deployed by their engineering team caused disruption to payment processing. This change has now been rolled back, and service has return to normal.

We are closely monitoring the situation and will provide further updates.

Delayed payments are being processed now.
Jun 26, 18:01 CEST
Update - We are continuing to investigate this issue.
Jun 26, 17:33 CEST
Investigating - We have identified an incident affecting the banking infrastructure, which is impacting a high percentage of outgoing payments. As a result, we are temporarily placing payments in a delayed status until the issue is resolved.
The issue has been escalated to the relevant parties. We will keep you updated.
Jun 26, 17:30 CEST
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

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