Payment & Account Holder Verifications Creation Issue

Incident Report for Devengo

Resolved

Between 10:46 and 11:11 UTC, a subset of API requests failed with 500 errors, and some Control Panel pages could return an unexpected error.

Our Engineering team identified and resolved the issue proactively. All services are fully operational.

We apologize for any inconvenience this may have caused.
Posted Sep 02, 2026 - 14:33 CEST
This incident affected: Payments API, Account Holders Verification API, and Web Control Panel.