Devengo Status - SEPA Transfers - Banking Infrastructure Issue

SEPA Transfers - Banking Infrastructure Issue

Incident Report for Devengo

Resolved

Fix has been implemented. New payments are being confirmed as normal. Previous enqueued payments are being now sent and will be process in the next minutes.

Posted Mar 04, 2024 - 14:21 CET

Identified

PSP has identified the issue and a fix is being applied.

Posted Mar 04, 2024 - 14:03 CET

Investigating

There is an issue with banking infrastructure generating transfers not being confirmed. The issue has been already identified.

As a result, there is an abnormally long queue to process payments, so customers should expect delays.

We are working diligently with the banking network to fix the issue as soon as possible.

Posted Mar 04, 2024 - 13:31 CET

This incident affected: Payments, Banking, and Salary Advance.