SCT-Inst delays - Banking Infrastructure Issue

Incident Report for Devengo

Resolved

This incident has been resolved.
Posted Jun 22, 2025 - 19:00 CEST

Monitoring

Our provider has solved the issue and payments are being confirmed. Current payments are being processed. Delayed payments of IE clients are being processed now.
Posted Jun 22, 2025 - 18:25 CEST

Update

Issue is now affecting to clients that have IE or NL IBANs. Payments from clients with ES IBANs are processing normally and all their payments that where in status delay have been processed.
Posted Jun 22, 2025 - 17:56 CEST

Update

The issue persists. Our partner is currently investigating the matter.
Posted Jun 22, 2025 - 15:17 CEST

Investigating

We have identified an incident affecting the banking infrastructure, which is impacting a high percentage of outgoing payments. As a result, we are temporarily placing payments in a delayed status until the issue is resolved.
The issue has been escalated to the relevant parties. We will keep you updated.
Posted Jun 22, 2025 - 14:03 CEST
This incident affected: Payments API and Banking network.